Digital Content & Support Specialist - IPE (London)

Tech savvy, highly organised, proactive person, client orientated and customer driven are ideal qualities to managing client webcasts, uploading client content, creation of reports and marketing client’s content across differing email services, your work will be varied and interesting at the heart of IPE a multi-media European and global institutional investment publishing organisation.

This is what you will do…

You will lead the internal delivery of client paid webcast events, provide effective client and internal administration support across the IPE and Real Assets part of the Reference Hub plus deliver client reporting across the IPE Big Database service and the IPE and Real Asset Reference Hub where needed.

• Ensure timely delivery of marketing materials to set the webcast up on the BrightTALK platform
• Event promotion via email campaigns
• Work with sponsors to agree dates and times for prep calls between their speakers and IPE's webcast moderator
• Schedule dates for rehearsals and provide support during rehearsals and live webcasts
• Keep sponsors updated with lists of pre-registered delegates at regular intervals
• Provide technical support regarding use of the webcast technology platform

Culture / the team …

You will be working in a fun and close-knit team. We are responsible for client paid webcast events, provide effective client and internal administration support and thrive wonderfully on deadlines and delivering the best service. You will work closely with our sales colleagues, editorial teams, and most important our clients.

This is what you’ll get from us…

This is a really fantastic opportunity for someone to make their mark in a market-leading niche financial information provider. With a full and interesting remit to support a growing and inclusive business. To make sure you will succeed we provide full training for the role across the content CMS system, BrightTALK Webinar platform, email software and reporting tools.

• Salary of £27,000 up to £30,000 per annum
• Employer contribution company pension scheme 5,5%
• 25 days annual leave (fulltime equivalent)
• Mobile phone and laptop enables you to work hybrid
• Office Location near London Bridge Tube Station

You already have this knowledge and experience…

You are tech savvy and open to learn all about webcasting and more. Therefor your basic education is less important than your eagerness to succeed. Providing excellent service to clients is natural for you, and you view problems as challenges that need to be solved. Additionally, bring some top-notch organisational skills as you will be juggling multiple projects simultaneously and on tight deadlines on a daily basis.

• The ability to build rapport and good working relationships with IPE Webcast, IPE Reference Hub clients, the internal team and wider stakeholders.
• Excellent task prioritisation and time-management skills.
• Experience of working in a busy office environment; good administration experience
• Basic knowledge of HTML and Google Analytics would be an advantage
• Accuracy and attention to detail
• A sense of humour and a positive, can-do attitude!
  
  

At IPE we recognize the value of diverse backgrounds, ideas, and experiences, and strive to create a work environment where everyone feels accepted and appreciated. We encourage applicants from all backgrounds to be part of our team, as we believe this contributes to a dynamic and inspiring work culture.

A social media check is an integral part of the selection process.

IPE & FD Business
IPE is a multinational, market-leading niche financial information provider which is both European and global. It is focused on pension funds and other institutional investors, and those who serve them; all of IPE’s products and services have the central objective of facilitating and enhancing interaction between these groups, specifically between the buy and sell side of the industry. IPE was acquired by Amsterdam-based FD Mediagroep (FDMG) on 16 November 2022

In the business world, decision-makers face critical challenges every day. For their company, for their clients, for society. All FD Business titles provide independent, reliable, and essential information to make these decisions wisely. Online, in print, and through leading community events. While the FD is a beacon for decision-makers across the financial and economic field, the FD Business titles serve this purpose within their specific domains.